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MUEMU

DMN - License Errors Explained

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List of License Errors

 

The local license key is invalid for this domain - this error means your license was previosly activated on different domain name and it will not work on different domain if you have changed it without previosly releasing license.

The local license key is invalid for this directory - this error means your website path was changed without previosly releasing license.

License: unable to create local license storage file license.txt - website is unable to create local license file, you should create it manually and add permissions to allow file modifications.

The request was received by a different IP address to the IP address that sent the "activate" API call - this error means your ip address has been changed without previosly releasing license.

 

List of License Activation Errors

 

The key provided does not exist - license key which you try to register does not exist.

The key has already been activated the maximum number of times and cannot be activated again. - license has already been activated previously, you should release license before activating it again.

The email provided was incorrect - email address which you try to register is not correct for your account.

 

List of Errors in Both Scenarious

 

The key provided has been deactivated - license key which you try to activate has been deactivated for some reason. You should contact support in this scenarious.

The purchase the key is associated with has been cancelled - license key has been canceled by administrator or if it was additional license key it can be canceled also if main license expires. In this scenarious check your purchases if key which was canceled is additional then check if your main license is active, if it is expired renew your main license and your additional license will be reactivated. If it is active contact support to find out reason why it was canceled.

The purchase the key is associated with has expired - license key has expired, you should go into your cutomer area and renew your license.

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